Privacy Policy

Last updated: December 11, 2025

This Privacy Policy describes how Hi Outfits (“we”, “our”, or “the Company”), a brand owned and operated by We Can Custom LLC, collects, uses, and protects your personal information. By accessing or using this website, you agree to the practices described in this Policy.

Legal Entity Name: We Can Custom LLC
Contact Email: [email protected]

At HiOutfits.com, your privacy is extremely important to us. We are committed to protecting your personal information and being transparent about how we handle it. This Privacy Policy explains what data we collect, how we use it, with whom we share it, and what rights you have regarding your personal information.

By visiting or making a purchase from HiOutfits.com, you agree to the practices described in this Policy.

1. Information We Collect

When you interact with our website, we may collect the following types of information:

a. Personal Information

Full name
Email address
Phone number
Billing and shipping addresses
Payment details (processed securely through third-party gateways – we do not store full card numbers)

b. Order Information

Products purchased (items, sizes, colors)
Order history
Transaction details and totals

c. Technical Information

IP address
Browser type and version
Device type and operating system
Pages viewed, time spent on site, and navigation patterns

d. Cookies and Tracking Data

We use cookies, pixels, and similar technologies to:

Improve website performance and usability
Remember your preferences and shopping cart
Personalize your shopping experience
Provide targeted marketing and ads (where consent is required, we respect that)

2. How We Use Your Information

We use the information we collect for legitimate business purposes, including:

Order Fulfillment:
To process, confirm, and deliver your orders, including sending order and shipping confirmations.
Customer Service:
To provide support, handle inquiries, manage returns or refunds, and resolve issues.
Communication:
To send transactional emails (order updates, shipping notices), and, if you opt in, marketing emails about new arrivals, promotions, or policy updates.
Marketing & Personalization:
To recommend products you may like, personalize content and offers, and run advertising campaigns (only where permitted by law and/or with your consent).
Analytics & Improvement:
To understand how visitors use our website, improve layout and content, and enhance overall customer experience.
Legal Compliance & Protection:
To comply with applicable laws, tax and accounting requirements, and to help prevent fraud, abuse, or security threats.

3. Sharing of Information

We do not sell or rent your personal information. However, we may share it with trusted third parties in limited scenarios:

Payment Processors:
Such as Stripe, PayPal, or other secure payment gateways, to process your payments safely.
Shipping & Logistics Providers:
To deliver your orders to the correct address and provide tracking where available.
Technology, Analytics & Marketing Partners:
Such as Google Analytics, Meta (Facebook) Ads, email marketing platforms, and other tools that help us measure performance and run campaigns.
Professional & Legal Service Providers:
Such as auditors, legal advisors, or agencies, when reasonably necessary.
Legal & Regulatory Authorities:
When required to comply with applicable laws, court orders, or lawful government requests.

All third parties are expected to handle your data in line with this Privacy Policy and applicable data protection laws.

4. Data Retention

We keep your personal information only as long as necessary to:

Complete purchases and provide customer support
Maintain accurate records for tax, legal, and accounting obligations
Support our legitimate business interests (such as fraud prevention and security)

Once data is no longer needed, we will delete, anonymize, or securely store it in accordance with applicable laws.

5. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Right to Access:
Request a copy of the personal data we hold about you.
Right to Rectification:
Request correction of inaccurate or incomplete information.
Right to Deletion (“Right to Be Forgotten”):
Request that we delete your personal data, subject to our legal and contractual obligations.
Right to Restrict Processing:
Ask us to limit how we use your data in certain situations.
Right to Data Portability:
Request your data in a structured, commonly used, and machine-readable format.
Right to Object / Opt-Out:
Opt out of certain data uses, such as direct marketing emails.

For residents of the European Union, these rights are supported by the GDPR.
For California residents, similar rights may be provided under the CCPA/CPRA.

To exercise any of these rights, please contact us using the details in Section 12.

6. Security of Your Information

We take data protection seriously and use reasonable, industry-standard safeguards, including:

SSL (Secure Socket Layer) encryption for transactions
Secure payment processing via PCI-compliant partners
Restricted access to personal data on a need-to-know basis
Regular monitoring for potential vulnerabilities or suspicious activity

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. We encourage you to keep your account credentials confidential and use strong passwords.

7. Cookies and Tracking Technologies

Cookies are small text files stored on your device that help websites function and remember certain information.

On HiOutfits.com, we use cookies to:

Keep you logged in to your account
Remember your cart contents and preferences
Track browsing behavior for analytics
Support personalized marketing (where legally permitted)

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain site features or functions, such as checkout or login.

8. Third-Party Links

Our website may contain links to third-party sites (for example, social media platforms, partner sites, or external resources). We are not responsible for the privacy practices or content of those websites.

We encourage you to read the Privacy Policy of any third-party site you visit before providing personal information.

9. Children’s Privacy

HiOutfits.com is not directed to children under the age of 13. We do not knowingly collect personal information from children.

If you believe that a child under 13 has provided personal information to us, please contact us immediately so we can investigate and delete such data if necessary.

10. International Data Transfers

If you are visiting HiOutfits.com from outside the United States, please be aware that your information may be transferred to, stored in, and processed in the United States or other countries where our service providers operate.

By using our website and services, you acknowledge and consent to these transfers, subject to applicable data protection laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

New features, services, or products
Changes in applicable laws and regulations
Improvements to our internal practices

When we make changes, we will update the “Last updated” date at the top of this page. For significant changes, we may also notify you by email or display a prominent notice on our website.

Your continued use of the website after such changes means you accept the updated policy.

12. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or how we handle your data, please contact us:

Email: [email protected]

Phone: +13073180885
Address (Brand Office): 63 N. Burritt Ave Room 100 East Buffalo, WY 82834 United States

Address (Legal Entity – We Can Custom LLC): 1209 Mountain Road Pl Ne Ste N, Albuquerque, NM 87110, USA

Website: https://hioutfits.com

We are committed to addressing your concerns and handling your personal information with care and respect.