Shipping Information
Last updated: December 11, 2025
Hi Outfits (“we”, “our”) is a brand owned and operated by We Can Custom LLC. This Shipping Policy outlines how and when your order will be delivered.
If you have questions regarding shipping, please contact:
— Brand Office (Hi Outfits):
63 N. Burritt Ave Room 100 East Buffalo, WY 82834 United States
— Legal Entity (We Can Custom LLC): 1209 Mountain Road Pl Ne Ste N, Albuquerque, NM 87110, USA
— Email: [email protected]
— Phone: +13073180885
At HiOutfits.com, we are committed to delivering your order as quickly and efficiently as possible. Every piece of clothing is handled with care to ensure it arrives in great condition and ready to wear.
Please review the details below to better understand our production and shipping timelines.
Production Time (Handling Time)
- Estimated production time: 3–5 business days
This is the time required to process your order, prepare your items, and package them for dispatch.
During this stage, your order is confirmed, picked, inspected for quality, and prepared for shipment. - Order Cut-off Time: 5:00 PM (EST). Orders placed after this time will be processed the following business day.
Shipping Time (Transit Time)
Once your order has been produced and handed over to the carrier, the estimated shipping time is:
- Estimated shipping time: 7–15 business days
Actual delivery time may vary depending on:- Your shipping address
- Carrier performance
- Local postal service conditions
Total Delivery Time
The total time from placing your order to delivery is the sum of Production Time and Shipping Time:
- Total Estimated Delivery Time: 10–20 business days
Shipping Scope and Rates (Costs)
Our shipping costs are calculated as follows:
| Order Value | Shipping Cost (US) |
|---|---|
| Orders under $100.00 | $5.99 (Flat Rate) |
| Orders $100.00 and over | FREE Shipping |
Important Note About Delays
In rare cases, factors beyond our control may extend the delivery timeframe, including:
- Carrier network issues or rerouting
- Unexpected high order volumes or seasonal peaks
- Local weather events or logistics disruptions
In such situations, delivery may take up to 20–25 business days.
We kindly ask for your patience in these circumstances, and we will do our best to support you and monitor the shipment.
Need Assistance?
If you have any questions about your order status or the shipping process, please contact us:
Email: [email protected]
Phone: +13073180885
Address (Brand Office): 63 N. Burritt Ave Room 100 East Buffalo, WY 82834 United States
Address (Legal Entity – We Can Custom LLC): 1209 Mountain Road Pl Ne Ste N, Albuquerque, NM 87110, USA
Website: https://hioutfits.com
Thank you for choosing HiOutfits.com — we truly appreciate your trust and support.